Led by Meghan Hellstern*, this session is intended for public servants and others working in public good contexts at all levels who are interested in diving deeper into a critical set of practices under the human-centered design and design thinking umbrella: ideation, prototyping and testing. This course is built for participants with some basic knowledge of human-centered design as it will expose participants to more advanced practices that can help reduce risk, increase stakeholder engagement and enable more responsive, effective delivery across teams and organizations.

Participants will walk away with a clearer understanding of the tools and techniques involved in ideation, prototyping and testing as well as having had an opportunity to practice some of the most common tools and techniques through hands-on exercises.

This training workshop is for government members only. Government members can RSVP here.

*Meghan Hellstern is dedicated to reimagining the relationship between organizations and the communities with which they work through the lens of collaboration, design and technology. Before joining the Brookfield Institute for Innovation + Entrepreneurship’s Policy Innovation Platform team, she worked as a design strategist with the City of Toronto’s Civic Innovation Office, part of the global Bloomberg Cities iteams network. As a specialist in digital strategy, communications and human-centered design, Meghan has 10 years of experience helping organizations better understand, serve and collaborate with their stakeholders.

In addition to co-founding Civic Tech Toronto and leading Canada’s first Civic Design Camp in Toronto, her professional experience includes working in a variety of roles with organizations like Code for Canada, Veterans Affairs Canada, MaRS Solutions Lab, Ryerson University’s Brookfield Institute for Innovation + Entrepreneurship and Samara Canada.