Learn a tried-and-true approach to inclusive user research and usability testing in a remote context, and walk away with the confidence to adopt new methods in your own work.

Too often, technology products and services that are meant to improve the lives of everyday people are researched, designed and prototyped entirely behind closed doors. This could lead to biased technology that isn’t built for all users in mind. The key to avoid falling into this trap is to engage everyday people throughout the design process via thoughtful research and testing activities.

Civic Hall Toronto’s sister program, GRIT (Gathering Residents to Improve Technology) Toronto, launched in 2018 to tackle these issues head-on. GRIT Toronto offers services that connect technology creators — including governments, startups and civic tech groups — with diverse and underrepresented communities to elicit feedback on their products and services, and ultimately make them more impactful and accessible.

Join Marisa Bernstein, Program Manager of GRIT Toronto and Civic Hall Toronto, for a discussion of how GRIT Toronto has successfully pivoted to conducting usability tests remotely, with tips on creating a supportive environment from afar.

This event is Open to the General Public and will be taking place over Google Meet – the link will be sent via email prior to the event. Please note that this session will be recorded.

➡️ Click here to register

If you have any questions, please contact marzie@codefor.ca